Subscription FAQ's
How is my credit card charged for a subscription?
Your credit card will be charged one time for the subscription amount at the time of purchase. No recurring charges will be made.
What is the term of the subscription?
ZIPCodesToGo.com uses the following to calculate the subscription term:
1 Month = 365 days / 12 months = ~30.4167 Days per month
This lets us give everyone the same amount of access time no matter what month they made their purchase.
I have paid but I haven't received my login information
You should receive you login user name and password within 5-10 minutes. If you used a method that would require funds to clear, then you will receive your information once the payment has cleared.
Otherwise, be sure to check you e-mail's spam filter to make sure the e-mail isn't being blocked. On occassion, there may be a problem with the payment processor, our website, or the internet in general. We try to keep problems on our site to a minimum but we cannot be responsible for problems with the payment processor or the internet. If you haven't received your information within 1 business day, e-mail us at sales@zipcodestogo.com and we will look into the problem further.
Where do I go to download my database?
Once you have received your user name and password you can log into the subscribers area at the Subscriber Login Area
5-Digit ZIP Code Data
Zip Code Lookups
Database Sample Data
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